"Call Before You Dig" Ticket Screening
ccTicketTrack processes incoming requests from One-Call Centers. Using a modem connection, the software interfaces with the One-Call Center and electronically downloads tickets generated by the center.

The software categorizes each ticket and automatically analyzes it for possible impacts to the owners' facilities. If the ticket is found to be in conflict with any facility, an alarm is sounded to alert the operator that a ticket has arrived that requires intervention from the field staff.

The goal of ccTicketTrack is to automatically close tickets that are not in conflict with the facility, without user intervention, and to maintain an electronic record of all tickets recieved from the One-Call Center.